How To Cancel A Doordash Order As A Dasher

How To Cancel A Doordash Order As A Dasher

Doordash is a platform that connects customers with local restaurants and independent contractors, known as dashers. As a dasher, there may come a time when you need to cancel an order that you have accepted. Canceling an order can be done quickly, as long as you follow the correct steps. In this article, we will guide you on how to cancel a Doordash order as a dasher.

How To Cancel An Order As A Dasher

Canceling an order as a dasher is a straightforward process. Here’s what you need to do:

1. Open the Dasher app: To cancel an order, first, you need to open the Dasher app on your smartphone or tablet.

2. Find the order: Once you’re logged in, you will see a list of current orders. Find the order that you wish to cancel.

3. Tap on the order: Tap on the order that you want to cancel to open the order details screen.

4. Choose ‘More Options’: In the order details screen, scroll down, and click on ‘More Options.’

5. Press ‘Cancel Delivery’: A menu will appear with several options. Click on ‘Cancel Delivery.’

6. Confirm the cancellation: A new screen will appear asking you to confirm your cancellation. Click on ‘Cancel Delivery’ once more to confirm the cancellation.

7. Provide the reason: Finally, you may be asked to enter a reason for canceling the order. Choose the appropriate reason and click on submit.

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8. Wait for confirmation: Once you have canceled the order, you will receive a confirmation message on the app.

Please note that canceling an order does not affect your earnings if it was within the acceptable time-frame for cancelation. However, canceling multiple orders or canceling orders frequently may negatively affect your ratings as a dasher.

FAQs: Frequently Asked Questions

1. Can I cancel an order after accepting it?

Yes, you can cancel an order after accepting it. However, you should try your best to avoid canceling orders once you have accepted them. Canceling multiple orders frequently may result in decreased ratings as a dasher.

2. What happens if I cancel an order?

Canceling an order doesn’t affect your earnings if it was within the acceptable time-frame for cancelation. If you cancel an order outside of the acceptable time-frame, you may receive a deduction from your earnings.

3. Will canceling an order affect my ratings as a dasher?

Canceling multiple orders frequently may negatively affect your ratings as a dasher. Therefore, it’s advisable to avoid canceling orders unless it’s necessary.

4. Can I cancel an order if I’m on the way to the restaurant or delivery address?

Yes, you can cancel an order if you’re on the way to the restaurant or delivery address. However, canceling an order while en route may lead to reduced earnings and a negative impact on your ratings as a dasher.

5. Can I see the reason why an order was canceled?

No, as a dasher, you may not be privileged to see why an order was canceled by the customer or the platform. Nevertheless, the customer may offer you the reason, but it’s not guaranteed.

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Conclusion

Canceling orders as a dasher is a simple process, provided you follow the correct steps. Remember, canceling orders frequently may negatively impact your ratings as a dasher, so try to avoid cancelations unless it’s necessary. We hope that this guide has been beneficial to you and helps you in navigating the process in the future.

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