How To Get Order Receipt From Amazon App

How To Get Order Receipt From Amazon App

Online shopping is a trend nowadays, and Amazon is one of the most popular online shopping platforms worldwide. The Amazon app comes with convenient features that allow users to shop from anywhere and at any time. Amazon sends an order confirmation email once the order is placed, but sometimes the email may get lost or deleted, causing inconvenience to the customers. In such cases, the customers can get their order receipt from the Amazon app itself. Here is a step-by-step guide on how to get the order receipt from the Amazon app.

Step 1: Launch the Amazon App

The first step is to launch the Amazon app on your mobile device. If you have not installed the Amazon app, you can download it from the Google Play Store or the Apple App Store for free. Once you have downloaded and installed the app on your mobile device, launch the app, and log in to your Amazon account.

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Step 2: Click on the Three Horizontal Lines

Once you are logged in, click on the three horizontal lines on the top left corner of the app. This will open a menu, and you will see various options to choose from. Scroll down to the bottom of the menu until you see the “Settings” option.

Step 3: Click on “Your Orders”

Click on the “Settings” option, and it will take you to a new page with several options. Look for the “Your Orders” option and click on it. This will display a list of all your orders.

Step 4: Select the Order for Which You Need a Receipt

Scroll through the list and select the order for which you need the receipt. Once you have selected the order, click on it, and it will show you the details of the order, including the order ID, order date, and the items in the order.

Step 5: Click on “View Order Details”

Under the order details, you will see a blue button that says “View Order Details.” Click on it, and it will display the complete information about the order, including the shipping address, expected delivery date, and order total.

Step 6: Click on “Invoice”

Scroll down to the bottom of the page, and you will see an option for “Invoice.” Click on it, and it will generate the order receipt for you. You can view the order receipt and download it directly to your device.

Step 7: Save the Receipt

Once you have downloaded the order receipt, you can save it on your device for future reference. You can also print it out if you need a hard copy of the receipt.

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FAQs

Q. Can I get a receipt for an order that I placed a long time ago?

Yes, you can get a receipt for any order that you have placed on Amazon. Follow the same steps mentioned above to get the order receipt.

Q. What if I cannot find the order for which I need a receipt?

If you cannot find the order for which you need a receipt, there could be two reasons for it. Firstly, you may be logged in with a different Amazon account. Make sure to log in with the same Amazon account that you used to place the order. Secondly, the order may have been cancelled or refunded. In such cases, you may not be able to view the order details or get a receipt.

Q. Can I get a receipt for an order that was placed by someone else?

No, you cannot get a receipt for an order that was placed by someone else. Amazon only allows access to the order details and receipts to the account that was used to place the order.

Q. What should I do if the receipt generated by the Amazon app does not match the actual amount charged?

If you find any discrepancy in the amount charged and the amount mentioned in the receipt, you can contact Amazon customer service for assistance. They will help you resolve the issue and provide you with the correct receipt.

Q. Can I get a hard copy of the receipt?

Yes, you can get a hard copy of the receipt by printing it out from your device. You can also take a screenshot of the receipt and print it out if you do not have direct access to a printer.

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In conclusion, getting an order receipt from the Amazon app is a straightforward process that can be completed in a few easy steps. If you have lost your order confirmation email or need a copy of the receipt for any other reason, follow the steps mentioned above to get the order receipt from the Amazon app. Make sure to save the receipt on your device or take a hard copy for future reference.

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